Live Chat by FOOTPRINT
RSS Feed
Latest Updates
Accessing Your Account in MEDS
Posted by Gladys Mburu on 23 January 2017 01:17 PM

Dear MEDS Client,

To view your account in MEDS - go to and click on the icon 'SELF SERVICE'. You can log into your account using your account code. You can view the status of your order, the invoices raised and other queries as shown below;

Read more »

Customer Service Contacts
Posted by Gladys Mburu on 23 January 2017 10:42 AM

Dear MEDS Client,

Do you know that you can reach MEDS Customer Service Desk through any of the lines below?

+254 719 086102, 103, 104, 105, 106, 107 all the way to 118 OR +254 730 160102, 103, 104, 105, 106, 107 all the way to 118?

You can also send an email to or

For quote requests - send an email to

We are at your service!


From the Customer Service Desk

Read more »

Posted by Gladys Mburu on 08 December 2016 01:28 PM


Receive season’s greetings from MEDS.

It is our prayer that the year has been full of God’s blessings and you have been successful in your enadeavors. We take this opportunity to convey our sincere appreciation for bearing with us during the closure for our annual stock take exercise (28th to 30th November). We apologise for those who were inconvenienced by this closure.

 Have you placed your order for December 2016? We would like to remind you to send your orders on or before Friday, 16th December 2016. This will enable us to process and deliver your consignments before we break for the Christmas/New Year holidays on Wednesday, 21st December 2016. Any orders that will be received after Friday, 16th December 2016, will be processed when we resume operations on 4th January 2017. We kindly request you to plan ahead and place orders with quantities that will cover you during this period.     

Thank you for your support and partnership during 2016. We look forward to an even more successful 2017. We take this opportunity to wish you joy and peace during Christmas and the New Year 2017. 

Read more »